This workshop provides a framework for effectively and empathetically responding to individuals at risk for or experiencing a mental health crisis.

It provides an overview of the crisis cycle and outlines evidence-based strategies for intervention at each stage, including de-escalation techniques, suicide risk assessment, and safety planning. The session also explores the role of implicit bias in crisis decision-making. Emphasis is on trauma-informed, culturally responsive, and respectful approaches that promote safety, dignity, and collaboration when interacting with individuals in distress.

Offers 2.0 Category 1CEUs and meets Anti-Oppressive Practice.